Overview

Online hotel bookings are predicted to grow rapidly in the next five years. However in India, the estimated figures will go up to 54 per cent, where all the internet bookings in hospitality will be direct to consumer (i.e. via client-owned websites).

Industry experts agree that direct online sales and distribution cuts operating costs, safeguards the brand value, helps the client manage pricing strategies better, increases customer loyalty, and attracts affluent customers.

Now, it is vital for the travel industry to develop the websites from the perspective of marketing. Website has crossed the stage of information sharing and has taken a step ahead to do e-commerce business (i.e. accepting payment online).

Product Description

Eglobe Reservation System is an Internet-based reservation system designed to manage all types of bookings, whether made directly by Guests, Travel Agents, or Corporate Clients.
It is plugged into the client’s website and comes with an in-built tool to manage distribution for all the existing sales channels such as FITs, sales agents, corporate entities, offsite sales offices, GDS and IDS from one window. It helps to control inventory allocations to various channels, pricing strategies for each channel from the back-end and bring response time to changing market dynamics down to just a few hours.

Main Functionalities

• Instant Online Hotel Booking Confirmation to the clients
• Direct and Indirect Access to Customers, Travel Agents & Corporate
• Online Discounts to Registered Travel Agents & Wholesalers of the Hotel
• Full Control Over Room Rates and Room Inventory
• Advance Payment Option
• Payment gateway
• Security tool is certified by (Verisign 128 Bit Secured)
• Acceptance for Local and International Visa & MasterCard
• Web Site Match: The booking engine is customized to match each hotel’s web site.
• Payment gateway.
• Reservation Confirmations by Email: Whenever a reservation is made, the traveler receives an email to confirm the reservation.
• The hotel also receives an email to inform you of the reservation.
• Hotel Policies Displayed: Cancellation policies, check-in and check-out times are clearly communicated to travelers.
• Traveler Profiles: Frequent visitors to your hotel can create a profile in the booking engine.

Benefits

1. The ERS is like a reservations department that works 24 hours a day, 365 days a year. There are no salaries to pay, office space, telephone lines, desks, or employee benefits. With the ERS, 20, 30, 50, or more guests can all check availability simultaneously, at any time of day or night. There are never any "busy signals" or the requirement to "wait until the reservations department is open in the morning“.
2. The reservation entered by the guest is placed into your reservation database immediately; there is no manual input.
3. You do not have to maintain a separate room block.
4. You completely control data input and security.
5. There is no risk that the guest will see one of your competitors - the only site on the ERS is your site!
6. Cost savings of the fully automated ERS versus a phone call to an operator can more than make up the difference in price.
7. Improve your placement in search engines, such as Yahoo and Google.